Archive for Society

Society on drugs

Memetics opens a way to consider human societies as superbrains, where individual people act as individual neurons. If so, ours may be on drugs.

First, let me make a short introduction at how some drugs work and what happens during withdrawal. For example, alcohol suppresses reception of a neurotransmitter glutaminate by neurons (see [1]). As a result, neurons become less excitable, somewhat more dumb, which brings the all well-known relaxation. However, in response the brain adapts eventually and starts to produce more of glutaminate, and individual neurons grow more receptors on their surface to counteract the dampening effect of alcohol. To visualize, imagine a meeting of people with ear plugs. Apparently, participants will talk louder and be more attentive to hear what other say. It does not happen overnight, but once it happens, dependency on alcohol is established.  Once the action of alcohol is gone in the morning, the action of glutaminate is restored, but with the brain already adapted to a dampened one. It’s like all the people in that meeting got their hearing back, but they still cry out loud and listen attentively. The experience should be deafening, and so it is to the neurons of an alcoholic under withdrawal.Other drugs like marijuana or meth has an opposite effect. They enhance the action of certain neurotransmitters like serotonin, dopamin and various endorphins. As a result, the brain adapts other way around decreasing the amount receptors on individual neurons and producing less serotonin. The result? Once the drug is gone, neurons cannot hear each other. Specifically, they cannot hear each other on the “happy” wave that endorphins are responsible for, hence producing bad mood and a lousy teamwork by neurons – a withdrawal. It’s like a bunch of people leaving a dance club with the music loudness above safe levels, and find themselves deafened. Only they cannot talk loud either.  Whether neurons cannot hear each other because of loudness and noise, like after alcohol, or because of impaired voice and hearing, like in a case of marijuana, both ways they cannot work together. And when neurons cannot work together, your neural networks cannot function and your body functions go crazy. To put it simple, both ways you are extremely unhappy about your life.
One important thing is that both ways the brain adapts to function normally under the influence of a drug let it be alcohol or weed or other substances. What it means for the user is that he not only needs the substance to avoid withdrawal, he also needs an increased dosage to achieve the original positive effect. That’s how addiction is formed.

Now, that we are done with an introduction, let’s see how advertising operated in consumer societies during the last century. It’s no secret that we are bombarded with information. On average a modern human in a western society consumes in a month amount of information that his or her Middle Ages ancestors consumed in theirs whole lives. And a lot of this information is advertising.

Since the beginning in the second half of 19th Century, the amount of advertising has grown exponentially. Newspapers, which were a little more than local community bulletin boards and later a place for political speeches, now have multiplied in numbers and circulation in orders of magnitude and get most of their income from advertising. Few TV channels in the mid-20th Century become hundreds of TV channels, most of which dutifully pump advertising 15 minutes each hour into the consumers’ heads. And the latest delivery mechanism – Internet – is finally filling us with junk at a speed of light – literally, over optic fiber channels. It’s like our superbrain was pumped with foreign substances and neurotransmitters (newspapers, radio, TV, email, Internet…) to an extreme.

Some marketers (see for example, [Seth Godin]) even proclaim “the death of TV-industrial complex”, arguing that  with a limited space in consumer heads and so much advertising going around, you simply cannot deliver the messages cost-efficiently anymore. However, if it would be simply competition for the fixed limited space in our brains, the cost of advertising versus it’s efficiency (really delivering the space in our brains) would be simply balanced by the market forces. TV advertising would still work, it’s just it would be marginally profitable, so any more advertisers would tip the balance to where it’s not worth money you paid for it anymore.

Is it the case? No. The same marketers state that TV advertising simply does not work anymore. Why? Because the space in our heads is not fixed, it’s not simply a matter of the highest bid. The space in our heads is shrinking. “Neurons” of our society actually adapt to the higher levels of “neurotransmitters”, advertising messages, and react appropriately with less sensitivity to them!

It’s especially easy to see with new media. In mid-90s email spam was a bonanza. Today, even putting aside anti-spam laws and spam filters, people are less and less click on unwanted advertising in their email box. And, anti-spam laws and spam filters did not came there by an accident, you can legitimately consider then as a part of “superbrain” adaptation to an assault of specific “neurotransmitters”. Similar changes happen to other “new media” – graphical banners, popups, pop-unders, adware…

Traditional media does not fare much better. People are turning off cable TV and watch TV less. Size of audience is shrinking. Today Fox’s highest rated show House gets 18.9 millions viewers (and 10 millions on reruns), CSI: Miami – 10.8 millions. Still not bad, but how it compares to 106 millions for the final episode of M*A*S*H in 1983?

Maybe some other traditional advertising fares better? How about direct mail advertising? I afraid, not. I personally know people, who turned all their billing and payment online and now throw all their mail to garbage without even considering it. The US Post mailbox became for them just another trash bin that needs to be cleaned up on a regular basis, that’s it. Here goes direct advertising.

Our society cannot function without passing information between people. This “superbrain” relies on the “neurons” – people – being connected and passing signals to each other, both generic and commercial. However, with the beginning of industrial age we started to raise the number of “neurotransmitters” – commercial advertising – like a drug user boosts amount of real neurotransmitters in his brain. A mechanical system would react simply: more signal, more response. A pseudo-biological system like society first reacted the same way, but then started to adapt. Like brain of a drug user would start to dampen signals, so did the society. Like with the brain of a drug user, our society started to require high dosage of “drug” – advertising – in order to function with the same elevated levels of business profitability. Like a drug user, we spent 20th Century raising the dosage until it finally got to the end.

Well, it’s not that bad after all. Human “neurons” are capable of utilizing different “neurotransmitters”. Switching from spam to popups and then to popunders shows how it works. There are also reserves of existing channels that can be utilized with fine tuning and intelligent approaches. Again, “new media” shows how it happens with banners replaced by animation, then by flash, then by Google style ads tuned up to the content of the hosting pages. But in the end, the truth is that we are coming to the point when increasing a dosage of the drug – the advertising – will not be possible anymore. And then we are in for a very bad withdrawal.

References

[Seth Godin] Purple Cow by Seth Godin – 2002, ISBN 1-59184-021-X

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Conspiracy Bridge

In my book “Disinfect Your Mind” I wrote that there is no sense to build long bridges, as it takes too much effort and time. However, there are no rules without exceptions, and I’d like to talk about one such exception today. 

Let me remind first, what a bridge is. We all have a number of anchors embedded into our minds. Anchors normally have preprogrammed reactions, like food and sex are good, while death and sickness are bad. Not that they cannot be overridden or slanted in some way, but normally they are there. Once you can link something to an anchor, you get the reaction for the anchor. Say, slogan “Pepsi is cool” links a mix of sugar, water, and a bunch of questionable chemicals with an anchor “cool”, already linked to a preprogrammed anchor of social acceptance, hence pushing the sales up. In contrast, message “High fructose syrup in sodas leads to diabetes and death” induces an opposite reaction. No magic, everything is quite straightforward. The reactions are in the anchors, choose the anchor you chose to link to, get the reaction you want. However, it is often very hard to link to any primary anchors without a significant leap of faith on the side of your victim. Which is usually not granted by any reasonable person.

In this case, you need a bridge. A bridge is another anchor, not a preprogrammed biological one, but rather built by the society; an element of the current culture or subculture, which is linked to one or more preprogrammed anchors. For example, norms of behavior in a society are usually linked to social acceptance, with extreme cases supported through social control and survival.

One such artificial anchor, which works as a nullifying bridge, is a “conspiracy theory”. Did you ever thought that it’s enough to claim that your opponent’s statement is a “conspiracy theory” to almost completely nullify it without any other reasoning? Amazingly, that’s the case. “Conspiracy theory” is a commonly encountered bridge to falsehood carefully installed in the brains of most Americans, and not only Americans for that matter. In contrast to usual bridges, it’s not really evolved on its own, but clearly had a help of several groups of people having vested interest in having such a bridge around. It’s almost like… well… you know… conspiracy theory. Is it?

Actually, real conspiracy theory does not hold here. Classic definition of a conspiracy theory is “an explanation through the actions of a group of people who secretly push their agenda out of private interest, and who become the main sole reason for some change, event or phenomena.” This definition assumes existence of a single group, organized enough to consistently push through their agenda, and long living enough to implement their plans, not to mention consistent leadership over that time and ability to control the silence of the members. Fortunately, the modern world is too pragmatic and egoistic to resort to such kind of schemes in a real life.

However, this does not annihilate private interests, temporary alliances that may last for decades, and self-interest of the people involved to keep their mouths shut. Who is interested in DMCA (Digital Millennia Copyright Act)? Video and records industry. Who is interested in high oil prices? Oil companies. Who is interested in wars? Military-industrial complex. Think for a moment. Say, you have 30 millions in oil stock. You have an opportunity to destabilize Middle East, get oil prices bumped up, and make your stock worth 100 millions. What would you do? Just don’t think politics, think money. How many people would be able to resist that? But say “conspiracy theory” and BOOM, the thought is eliminated from your mind and put to a far shelf along with UFO stories and urban legends.

Sometimes, it’s amazing how it works. Let me give you an example, which made me think about it. My daughter had a project in the school to research the reasons of World War II. As one of the reasons, she mentioned that some world leaders at the time believed that the war will be good for their countries, including British Prime-Minister Winston Churchill. Her teacher insisted that this bullet point is removed because “it’s a conspiracy theory.” I ask you, how does it fit into the original definition of a conspiracy theory? Well, it does not. The only item left is the private interest, even more, private opinion. But for a senior high school teacher it was enough to rubber stamp it as a conspiracy theory and hence, nullify it altogether. Amazing, isn’t it? How does it happen?

Let’s remember: our brains are memetic, associative, not logical. It does not need full information to make the conclusion. In fact, it does not bother with full information to make a conclusion. That was a great benefit in an African savannah, when once you hear a lion’s roar, you had to run for your life instead of investigating details like is the lion hunting or just resting and is it really a lion or a big frog in a nearby swamp. If you have ten signs of the same danger, all of them got linked to the danger, that is every one of them, not all together. That is, one is enough; no need to wait for all of them to surface.

To have a conspiracy theory you need a long living group of people that can act collectively and share the same common goals, ideals or private interests. That a way too much for an average person to remember and track. So, once they hear just one of the items that form this list, they jump directly to the conclusion: conspiracy theory! It’s not a moving animal + yellow skin + mane + lion’s roar. It’s just “lion’s roar” -> need to run. Similarly, it’s not group of people + long existence + common interest/goals + ability to act collectively + private interests +…, it’s just “private interest” -> “conspiracy theory” -> null. So, while true conspiracy theories don’t hold well, they taint trustworthiness of much wider range of theories, explanations, and ideas.

“Conspiracy theory” becomes a bridge that you can use to defuse almost any explanation based on private interest. Wonderful, isn’t it? Rob a bank, and when you get caught, make a straight face and say, “Why? You say that I rob the bank to get money? That I was pursuing my private interest? And that the guy in the bank helped me to get his share? That’s a conspiracy theory!” Well, it probably would not work, but – amazingly enough – if you rob a whole country the same way, it does! You see it each time you fill the tank of your car at nearby gas station.

So, how does it relates to building long bridges that I started this article from? Quite directly. The amazing thing about conspiracy theories is that many of them happen to be true in the end. Yes, there is probably no green men of Mars in Pentagon laboratories, but Winston Churchill did allowed German to occupy Czechoslovakia in 1939, and video industry had pushed through a highly questionable DMCA legislation to protect their profits, and defense industry got a lot of contracts since our current president got elected by the Supreme Court.

You cannot just build a bridge and use it to the contrary to reality indefinitely. Human mind adapts, and if too often reasoning will be at fault, the bridge will get disassembled in public mind and stop to function. You need to feed it with positive signals to continue to use it. Consider it an equivalent of maintenance work on real bridges, and connecting private interest to falsehood – hey, you have to admit it, it’s an equivalent of a memetic Golden Gate and it should require a lot of maintenance. So, how it happens?

Fortunately for those who exploit it, there are volunteers who do that quite economically. These are real conspiracy theories supporters. What puzzles me, is that their books are usually written in a way inconsistent with the way modern people think. It’s almost like their purpose was not to make people believe, but to make people disbelieve. Do I suggest that these people are hired to make ridiculous stories? No. I even don’t suggest that people interested in “conspiracy theory” bridge pay for such books and select those authors, who cannot convince readers. That’s too complicated for the modern world. However, I’ll try to devise a model how it could happen without any conspiracy, but still out of private interest of those who benefit from it.

Imagine two authors who write in a conspiracy theory style. Say, Noam Chomsky (well known opponent of the U.S. foreign policies) and Zecharia Sitchin (author of “The 12th planet” series speaking of an alien origin of the human race.) Both publish their books either on their own funds or by convincing some publisher.

The first one write in a modern logical and convincing style with a lot of data and facts that are possible to verify, references to sources etc. Clearly, he is not a very good candidate for “conspiracy theory” bridge maintenance. He is rather one of those, whose theories are tunneled to nowhere using this bridge.

As to “The 12th Planet”, it’s a completely different story. You feel like you were brought to the ancient world where prophets roamed the Earth and were the main source of truth, directly from their divine sources. He does not really bother with proofs or facts, he just tells. I am not telling that there is no twelve planet, or green men of Mars, or whatever, I am just telling that once you read him a disbelief grow in you as his way of presenting the facts is counterintuitive to a modern person thinking.

Now, imagine that you just put a hefty sum of money paid for a restoration project of, say, a bridge in Iraq, expecting that Iraqi guerillas will blast the bridge made out of cartoon anyway next week. And then, you are accused of that. What do you do? You, probably, say something like “Oh, not that conspiracy theory! Don’t tell me that you believe that. It’s as ridiculous as…” What would you compare the accusations here, Noam Chomsky or Zecharia Sitchin? Probably, the least believable one, right? And then you’ll go on like, “How, you don’t know about ‘The 12th planet’? Oh! That’s another ridiculous conspiracy theory. It’s really funny, try it, you’d laugh a lot!”

So, what happened? You got away from the question and distracted attention to something else. What does it mean for that book? Free publicity from someone who just pocketed a lot of money. Should I explain that publicity from people with a lot of money means a lot more than publicity from the people with no money? Here we are. There is no direct financing of “conspiracy theory” bridge maintainers, but there is post factum support coming out quite naturally. And next time the publisher who made money on that book will be willing to publish another one. Makes sense?

So, in the end, it’s not a conspiracy theory, it’s an ecological niche where some authors can live. Once their number grows too much, the amount of free publicity per author falls, and some of them have to move to other niches. But the less of them stay, the more odious they become, the more free publicity they get, resulting in more profits and newcomers. This is a natural market niche lifecycle – just like the cycle of soda or fast food market – partially fed by those interested in maintaining that bridge.

What this boils down to, is that long bridges are possible to build. It’s just require alignment of interests of large groups of people. In most cases you cannot simply talk to another guy and tell, “Hey, let’s fool American public.” But if you are interested in that, and another guy, and another guy, then your collective actions may easily result in just that. Think about it the next time you fill the tank of your car.

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The book “Disinfect Your Mind” is coming soon!

Official day of publication is Feruary 25! The printed copies are on the way to Amazon. See more at the Galiel.Net - the publisher’s site

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The Ape in the Corner Office: Understanding the Workplace Beast in All of Us by Richard Conniff

The Ape in the Corner Office : Understanding the Workplace Beast in All of Us – Crown Business, 2005, ISBN 1-4000-5219-X, 352 P.

Although this book is not directly related to memetics, it’s great and a real fun to read. The main approach of the book is to trace our workplace behavior to our animal ancestry, and to show what to do about it. Hence, you will not find terms like “meme” or “group selection” in this book, the author clearly is well aware of them – enough to say that one of the chapters is called “Nice Monkey: The Search for the Unselfish Gene”, clearly a tribute to Dawkins’ “Selfish Gene” book.

Still he touches the subjects easily explainable with the memetics theory. One example is the chapter “Monkey See…: The Power of Imitation”, where he talks about such subjects as “The Infectious Workplace” about emotions and attitudes spreading in a workplace like infections, or “Caveat Imitator” where he discusses how new managements fads get afoot because of success stories.

The second example is specially illustrative. Here is how it goes: imagine N companies engaged in different and worthless initiatives. Some of them will fail, some, by an accident, succeed. Successful ones may be adopted by others with another round of random results. Early or later, some initiative will collect three or four success stories in a row. Once it happens, management consultants start to spread it as “carriers”. Quote: “…and like the vectors of a disease the quickly spread the Big Idea around the corporate market place.” That was the case with “quality circles” in 70s, “job enrichment”, total quality management”, or “reengineering”. Does this remind you of something? Yes, many management theories are a perfect example of mind viruses with the anchors, carriers and payload in a clear sight.

By the way, being somewhat related to the management theories, I don’t think that all these initiative were really useless. It’s just once the fad is on, a lot of people, who have no clue, are starting to spread it around, as well as a lot of people, who are not capable of executing on them, try to do so. Management theories, like nuclear physics, require intelligence to be applied. Otherwise, you get a big boom – wrong place, wrong time.

In the end, I cannot resist one more quote from the book: “Assuming it holds up to scrutiny, the beauty of the idea is that it seems to provide a coherent explanation of the behavior of creatures from flatworms to corporate CEOs.

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To ship or not to ship?

Today, let’s consider an example of how two conflicting mind viruses may result in a thick emotional screen and an elaborate net of lies to ensure that they both survive.

Imagine that you work on a new product. An ancient mind virus “I am what I do” – (Me, is, my product) – makes you to strive for good quality and design. Sounds like a fine idea, right? The problem is that it links your product to your identity. You cannot ship something inferior at the threat of feeling diminished, defective, unworthy of your place in the society.

So, what’s the problem? Just do a superb job and be happy, right? Alas, it’s not always possible. You are allowed to have too few people, too small salary fund to hire the right people, too few resources to do the job, and too little time. In fact, from a business perspective it may make a lot of sense. But not from the perspective of your mind virus that forces you to strive for doing a better job.

Now we have two mind viruses:

(1) “Do a superb product” anchored in your personality and identity (pretty much a survival anchor) and carried in society on reciprocal basis starting from your parents telling you – no, not good grades yet – to eat your breakfast porridge until the plate is clean.

(2) “Finish the product on time on budget” anchored in your job security, enforced by upper management and carried by the need to enforce the same imperative in the whole group.

Now the time comes and the product is not ready. First, the deadline virus strikes, because there is no way you can really ship what you’ve got, and there is no way to fix it in time either. If this is a car, it still misses the wheels; if it is a software product, it has problems installing, not to mention doing something useful; if it is a plane, let’s not even go into it… But slipping the deadline is deadly, nobody wants that. So, you get the quality mind virus and talk to your boss, to your reports, and finally higher powers agree to move the deadline. After all, they have the same mind viruses and they have similar pressures that you do, if not from the upper management, then from their peers.

Let’s see what happened. You slipped. You missed the deadline. Everybody knows that. Everybody does not speak about it. Everybody speaks about “the right decision”, “importance of good quality”, and “interests of a customer”. Mentioning that you slipped becomes socially improper behavior, like eating with hands or sneezing in public.

Then the reality and market forces press and you have to ship something finally. You still don’t have the quality required by your personality mind virus. You cannot abandon the virus, so you have to convince yourself (and everybody around) that you are shipping something of a good quality; something that does not harm your identity; something that deserves your status in the society. At the same time, you have to ship the damn thing, no matter what its current condition is. If you don’t, there may be no company to work for and no product to ship whatsoever. Or, maybe, simply no job at the company where you work on the product. Now comes the time of the “quality” game.

Suddenly, you don’t want zero defects, you just want zero defects that you know of. Actually, quite a reasonable idea except that you don’t want to know what you test team found. Then it becomes zero defects except those that you reviewed and decided that you can live with them. Guess what? You quickly find more and more defects that you are willing to live with. But, if you decide to fix something, that absolutely must be fixed! Your integrity would not stand for anything less. Of course, if another review will not reveal that you can live with it. And now the day comes. You are shipping the product. You are proud of its quality. After all, you fixed all the defects that “must” be fixed, right? And you are proud of delivering on time. Yeah, there were some reviews of schedule, it always happens, but you delivered right on the final schedule! Right? Of course, right. Two little mind viruses in your head would not settle for anything less. And neither would you. :-)

The only little problem is that you did not ship on schedule and you left a lot of problems inside the product. Fortunately for you, everybody around (management, peers, your team) share the same mind viruses and wholeheartedly agree with you. They would not settle for anything less either! Well, almost everybody. Except those dissidents, that you got rid of in the process.

Sounds familiar?

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Cultural Software : A Theory of Ideology

Cultural Software : A Theory of Ideology by J.M. Balkin
This book is rather interesting in its source — Yale University. It completely explains ideology and propaganda in terms of memetics and argues that such an explanation overrides traditional explanations of these phenomena. For reference, G.W.Bush graduated from Yale Univeristy, and Condoleeza Rice was a professor there before joining the administration. See more on this book on the Yale site.

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